Terms & Conditions

This website is provided by K.L. Jack as an online information and communication service. Use of this website is subject to your acceptance of the terms and conditions set forth within this agreement (hereinafter “Agreement”). By accessing or using this website, you agree that you have read, understood, and have become legally bound by the following terms and conditions. If you do not wish to be legally bound by these terms and conditions, you may not access this website or use any of the services provided on or through it. Your use of this website shall be deemed as your acceptance of this Agreement. K.L. Jack may modify this Agreement at any time without prior notice. Modifications are effective immediately upon posting of the modified Agreement. You agree to review this Agreement periodically to be aware of any modifications. Your continued use of this website shall be deemed as your acceptance of any and all modifications of the Agreement.  

ELIGIBILITY FOR USE

You agree NOT to use this website or any of this website’s services for or in connection with any of the following activities: (1) tampering, hacking, modifying, or otherwise corrupting the security or functionality of the services, interfering with or disrupting K.L. Jack’s network or other networks connected to the service, or posting, e-mailing, or otherwise transmitting any data that contains any software viruses, Trojan horses and/or any other code, files, or programs intended to destroy, disrupt, or otherwise impair a computer’s functionality or the operation of any service; (2) chain letters, pyramid schemes, or spamming; (3) posting, e-mailing, or otherwise transmitting any unlawful, harmful, harassing, defamatory, libelous, abusive, threatening, vulgar, sexually explicit, hateful, or otherwise objectionable material of any kind, or any material that is invasive of another’s privacy or exploits children under 18 years of age; (4) spoofing or otherwise impersonating any person or entity, such as another user or any K.L. Jack personnel, falsely stating or otherwise misrepresenting your identity or affiliation, or forgoing any TCP/IP packet header or any part of the header information in any e-mail or other posting; (5) using the services for any fraudulent or illegal purpose, or gathering personally identifiable information without prior consent; (6) violating any applicable local, state, national, or international law, such as laws governing financial services or export control; (7) interfering with another user’s enjoyment of the services; or (8) violating any other of K.L. Jack’s rules or policies.  

REGISTRATION OBLIGATIONS

As a user of this website, you agree to provide current, complete, and accurate registration information and to maintain such information to keep it accurate, current, and complete. Additionally, you certify that you are at least 18 years of age and can form legally binding contracts under applicable law. Register for an account  

USERNAMES AND PASSWORDS

Usernames and passwords are issued at K.L. Jack’s discretion upon request. A username and password may not be used by anyone but the buyer/user to whom it was originally issued. You agree that you will not give out or share your username and password with anyone, especially people outside of your company, or use the username or password of any other user.  

USE OF INFORMATION/INTELLECTUAL PROPERTY

Your use of this website is nonexclusive, non-transferable, and limited to right to access, display, download, and print material from this website solely for you and your company’s non-competitive use. Information obtained by you through this website may not be shared or given to any third party—doing so constitutes a violation of this Agreement. You may not modify, reproduce, publicly display, distribute, extract, collect, harvest, or otherwise modify materials from this website for any competitive commercial purposes. You may use this data in your computer systems as vendor quote information if it is associated only with K.L. Jack and its affiliates as deemed above. All data on this website is the property of K.L. Jack and can only be used as set forth herein. K.L. Jack reserves the right to seek damages to the full extent permitted by law for any violations of use of the K.L. Jack website as set forth within this Agreement.  

USE OF INFORMATION/WARRANTIES

Use of the materials on this website is at your own risk. Materials are provided “AS IS,” without any warranties as to the availability of this website or the accuracy of the materials provided on https://kljack.com

COPYRIGHTS AND TRADEMARKS

All material contained within this website is copyrighted. You agree to comply with all copyright law when you access or use this website. The trademarks, logos, and service marks (hereinafter “Marks”) displayed on this website are the property of K.L. Jack or other third parties. You are not permitted to use these Marks without prior written consent of K.L. Jack or such third party, which may own the Marks. The catalog portion of our website is formatted in Adobe Acrobat. Permission is granted to download the Adobe Acrobat portion of our catalog onto your desktop for reference only and for the purchase of our products. Any reproduction of the contents of our catalog for the purpose of the sale of any information is prohibited and infringement of copyright laws.  

PRICING INFORMATION

While every effort will be made to maintain listed prices, prices are subject to change without notice due to changes in cost of material and/or manufacturing services. Prices and availability contained herein are quotations and DO NOT constitute legally binding offers. Prices are quoted and payable in U.S. Dollars. Buyer will arrange for and pay all expenses necessary to deliver purchased parts from K.L. Jack's facility, unless specific arrangements are made prior to sale. All items priced on this website should be considered stock unless buyer is notified prior to shipment. Pricing is updated daily to reflect fluctuations in manufacturer's pricing. K.L. Jack reserves the right to correct pricing in the event of our error and will notify the buyer prior to shipment to obtain both acknowledgement and acceptance of correction. Buyer's order is subject to Seller's line item requirements AND minimum order requirements.  

LIMITATIONS ON LIABILITY

K.L. Jack and its officers, directors, employees, and agents shall in no event be liable to any person or entity for any indirect, special, consequential, or other damages that are related to the use of, or the inability to use this website, or the content or functions contained therein.

SHIPPING

Shipping charges for some items are not calculated on kljack.com or included in your total. These shipping charges can only be calculated once your items have been picked and packed. You will be charged the exact amount it costs K.L. Jack to ship your product(s), plus a $5.00 handling charge. These items usually do not fall into the Flat Rate Shipping Offer described below and detailed on our Flat Rate Shipping page. Excluded items include the following: Items marked "Hazmat Product" in your shopping cart, any Grace brand moisture control products, All 2-component spray foam kits, Ram Board Floor Protection™, Firestorm Icemelt, DeWalt® ToughSystem® Products, Rags and Wiping Products, any liquids over 5 gallons, any items 6' or longer in length, as well as any other heavy and/or oversized items that cannot be shipped UPS ground or items that require additional UPS charges. These excluded items may require KLJACK.com's Customer Service Department to call the customer with final freight charges that may vary based on Hazmat, Length, weight, or other shipping specifications. Excluded items are at the sole discretion of K.L. Jack & Co. and may include additional items not listed here.

UPS CONSIGNEE: A consignee is a UPS customer who has agreed to pay K.L. Jack's shipping charges. A consignee must have a UPS contract for consignee billing, and K.L. Jack must have the consignee's approval to use this billing option. This payment method allows K.L. Jack to bill the charges for a specified shipment to a consignee who has agreed to pay the charges. All shipping charges are billed to the consignee's UPS account number, except charges such as declared value for carriage, additional handling, verbal delivery confirmation, and Saturday delivery.

OUR TRUCK: The Our Truck shipping option applies to customers who are located within our local delivery zones for any of our five branch locations. K.L. Jack & Co. reserves the right to determine if the Our Truck method of delivery is the most economical and/or appropriate shipping method. Our Truck delivery method has a minimum delivery fee, which may be increased at any time without notice. Please call for more details.

CUSTOMER PICK UP: The Customer Pick Up shipping option only applies to customers who can physically pick up their order at one of our locations in Maine or New Hampshire during normal business hours.

FLAT RATE SHIPPING OFFER: For a limited time only, K.L. Jack & Co. is offering $5.00 flat rate shipping on qualifying orders. Please visit our Flat Rate Shipping page for more details. Offer is valid only for orders placed online. Orders may be shipped via standard UPS Ground or the most economical method available within the continental U.S. only. All other UPS services (Consignee, Blue 2nd Day Air and Next Day Air) will be billed at standard UPS rates and calculated at the time of shipment. Flat rate shipping is an online limited time offer and is subject to change without notice.

Some product exclusions apply. Items not eligible for this promotion include the following: Items marked "hazmat product" in your shopping cart, any Grace brand moisture control products, All 2-component spray foam kits, Ram Board Floor Protection™, Firestorm Icemelt, DeWalt® ToughSystem® Products, Rags and Wiping Products, any liquids over 5 gallons, any items 6' or longer in length, as well as any other heavy and/or oversized items that cannot be shipped UPS ground or items that require additional UPS charges. These excluded items may require KLJACK.com's Customer Service Department to call the customer with final freight charges that may vary based on Hazmat, length, weight, or other shipping specifications.

Excluded items are at the sole discretion of K.L.Jack & Co. and may include additional items not listed here.


VENUE SELECTION/CHOICE OF LAW

This Agreement shall be deemed to have been made in the State of Maine, U.S.A. and shall be interpreted in accordance with the law of the State of Maine without regard to conflict of law principles. You consent to the exclusive jurisdiction of the state and federal courts of the state of Maine, U.S.A., for determination of any claim or controversy between the parties and arising out of or relating to this Agreement. You consent to the jurisdiction of Maine courts and waive any objections such as to personal jurisdiction or to the laying of venue in such courts due to inconvenient forum or for any other basis. In the event that K.L. Jack shall engage an attorney or commence an action against you arising out of facts and circumstances related to this Agreement including, but not limited to, your breach of any of your obligations hereunder, K.L. Jack shall be entitled to recover its reasonable attorney's fees, costs, and other disbursements incurred in connection therewith.  

INDEMNITY

You agree to indemnify, defend, and hold harmless K.L. Jack, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to this website from and against all losses, expenses, damages, and costs, including reasonable attorney’s fees, resulting from or relating to any violation of this Agreement by you. 

LINKING

You agree to obtain prior written permission from K.L. Jack before linking to this website. This website provides links to third party websites or Internet sources, which are not under the control of K.L. Jack. These links are provided solely for informational purposes and as a convenience and do not constitute endorsement, sponsorship, recommendation, or referral by K.L. Jack to the linked website or its products and services. K.L. Jack makes no guarantee whatsoever about any other website to which you may have access through this website. K.L. Jack is not responsible for actions of the operators of linked websites or the content, services, or products available on or through them.  

LIABILITY FOR MISUSE

Any attempt by any person to deliberately damage this website or undermine its operation is a violation of criminal and civil laws. Should such an attempt be made, K.L. Jack reserves the right to seek damages from such person to the full extent permitted by law.  

TERMINATION OF USE

K.L. Jack reserves the right to terminate service to you in its sole discretion, with or without notice, if we believe that your conduct fails to conform with this Agreement, to investigate and to involve and cooperate with law enforcement authorities, and to pursue a civil lawsuit or criminal prosecution for any alleged or actual illegal activities involving this website or any of the services. Obligations assumed by you through this Agreement, shall survive termination. K.L. Jack may terminate, change, suspend, or discontinue any aspect of this website at any time, including the availability of any features of this website. K.L. Jack may also impose limits on certain features and services or restrict access to parts, or all, of this website without notice or liability.    

ERRORS AND OMISSIONS

K.L. Jack makes every effort to update all pricing. K.L. Jack reserves the right to correct pricing, if necessary, after an order has been submitted and prior to shipment. Buyer will be notified prior to processing the order if a correction is necessary. K.L. Jack reserves the right to replace ordered parts with a new revision, superseding parts, or replacement parts with the same fit, form, and function, conforming to established industry specifications where the drawing or specification authorizes such replacement. Buyer’s part number will be referenced, when necessary, with purchase orders. Our site may contain typographical errors and inaccuracies. We reserve the right to correct ANY error and disclaim ANY liability for damages resulting from the use of any site content. We encourage all buyers to use their own governmental prints and proprietary prints to ensure accuracy. K.L. Jack’s Catalog is an industry leader, and we welcome our customers to notify us if they detect any inaccuracies.  

Return Policy

No items can be accepted for return without a return authorization number. Please call 1-866-417-3626 or email [email protected] to start the process of getting a return authorization number. A 25% restocking charge will apply unless the return is due to a K.L. Jack & Co./KLJack.com error or material defect. No returns are allowed after 30 days from the ship date. Orders for custom manufactured or non-stock items may not be eligible to be returned for credit or reimbursement. Returns must have an invoice and/or web reference number, date of purchase, reason for the return, must be unused, in a resalable condition and as originally packaged.  

MATERIAL WARRANTY

All items are in conformity with all current governmental requirements and the specifications of the respective manufacturers. K.L. Jack disclaims all other warranties, express or implied, including all warranties of merchantability and fitness for a particular purpose. The liability of K.L. Jack is expressly limited exclusively to replacement of any item which is rejected because of a defect in material or workmanship. Such replacement shall constitute satisfaction of all liability K.L. Jack, LLC may have in connection with such parts whether liability is based upon contract rights, negligence, both direct or indirect, or consequential damages.  

PAYMENT


All credit card transactions are handled in a safe, encrypted format by a secure server to ensure our customers’ maximum security and provide the assurance that your information stays confidential, private, and safe. Our checkout process asks customers to enter their credit card’s security code, also known as the Card Verification Value code (CVV). CVV is an authentication procedure established by credit card companies, designed to prevent credit card fraud. KLJACK.com does not currently accept PayPal for purchases or invoice payments. Residents of Maine will incur applicable sales tax on purchases made on KLJACK.com.